EDS Education Ltd - Policies Overview

Welcome to EDS Education Ltd

At EDS Education Ltd, we believe that clear communication builds trust between us, our students, and parents.

We have created a set of clear, fair policies that outline how we operate — so you always know what to expect. Below, you can find all our key policies, which apply to both our face-to-face and online tuition services.

We encourage all parents and students to read them carefully.

Our Policies

Terms and ConditionsSets out how we deliver tuition services, expectations for parents and students, payment requirements, and service access rules.View Terms and Conditions

Privacy Policy and GDPR ComplianceExplains how we collect, store, and use your data safely and lawfully, following UK GDPR standards.View Privacy Policy

Safeguarding and Child Protection PolicyOutlines how we protect all students during lessons, including online safety, reporting procedures, and tutor conduct rules.View Safeguarding Policy

Behaviour and Discipline PolicySets the standards expected for student behaviour during Zoom classes, face-to-face lessons, Google Classroom, and Discord.View Behaviour Policy

Complaints PolicyExplains how parents and students can raise concerns and how we will address and resolve them fairly and promptly.View Complaints Policy

Payments, Refunds, and Cancellations PolicyDetails how monthly payments work, rules around missed lessons, cancellation notice periods, and late payment penalties.View Payments AND Refunds Policy

Important Notes

By enrolling, you agree to EDS policies, which are reviewed regularly, with major updates communicated to parents.

Enrolling

By enrolling at EDS Education Ltd, you confirm that you have read, understood, and agreed to all policies listed above.

Update

We update our policies annually or when operational or legal changes require it.

Notify

We will notify parents of any major updates in writing.